Get 12 months of technical support and hardware protection for your REVY360 BusinessCore with a one-time payment of $249 per device. This plan adds ongoing technical support during the first year, alongside your included one-year manufacturer warranty.

What’s included

• 6 hours of hands-on remote technical support for your BusinessCore device, supported REVY360 software, and existing AI agents and approved app connections configured by RevSource. This includes help with pairing, account access, supported updates, and configuration recovery.

• Two 30-minute remote refresher training sessions to help you get more comfortable using your system.

• One additional hour for minor configuration changes to your existing setup.

• Hardware diagnosis and service coordination, with covered parts and labor or a replacement device for eligible hardware failures. RevSource coordinates manufacturer warranty service during year one.

Coverage begins on your original delivery date and runs through the end of year one.

$99 Presale Reservation Policy

Reserve your BusinessCore with a fully refundable deposit.

Your $99 presale deposit reserves your REVY360 BusinessCore and is applied toward your system purchase at shipping.

• The deposit is a reservation payment, not the full device price.

• Cancel any time before shipment for a full $99 refund.

• No cancellation or restocking fee applies to an unshipped reservation.

• Refunds are issued to the original payment method within 10 business days after cancellation is confirmed. Your payment provider may require additional processing time.

• Contact RevSource using the contact information in your reservation confirmation. Include your name and order number.

Before shipment, we will provide your final order details, remaining balance, and estimated shipping timing. Shipping estimates may change. If your order is delayed, we will notify you and provide updated timing and cancellation options.

If RevSource cannot fulfill your reservation, your deposit will be refunded in full.

Once your device ships, the deposit becomes part of your device purchase payment. The system return policy below then applies.

D30-day money-back return window, less a $125 restocking fee.

You may request a return within 30 calendar days of delivery.

For an eligible change-of-mind return, we refund the device purchase price paid, including any reservation deposit credited toward that purchase, less one $125 restocking fee.

The restocking fee does not apply to a verified defective device or an incorrect shipment.

How to Return Your System

1. Contact RevSource using the support information in your order confirmation within 30 days of delivery.

2. Provide your order number, device serial number, and reason for return.

3. Obtain return authorization and shipping instructions.

4. Ship the device within 10 calendar days after authorization.

Return the device in good working condition with its included power supply and accessories. Use protective packaging.

Before shipping, back up your data, remove personal and business information, and disconnect your accounts.

Shipping and Refunds

• Customers pay return shipping for change-of-mind returns.

• Verified covered defects and incorrect shipments receive prepaid standard return shipping.

• Original expedited shipping and separately completed services are not refundable.

• Missing items or damage beyond normal evaluation use may affect return eligibility. We will explain any issue before finalizing your refund.

• Applicable tax adjustments are included as required.

• Refunds are issued to the original payment method within 10 business days after receipt and inspection.

The 30-day return window does not limit your ability to request covered warranty service afterward.escription text goes here

Every BusinessCore device includes a one-year full manufacturer warranty for covered defects in materials and workmanship under normal intended use, subject to the manufacturer’s written warranty supplied with the device.

Contact RevSource for assistance with diagnosis and manufacturer warranty service.Description text goes here

IEvery paid CoreCare plan includes parts, labor, or replacement for covered hardware failures throughout the purchased term.

During year one, RevSource coordinates manufacturer warranty service. CoreCare 2 and CoreCare 3 extend hardware protection through the end of their respective terms.

For a covered failure, RevSource will arrange repair at no charge for covered parts and labor, or provide a new or refurbished replacement with equivalent or better functional specifications. If repair is not feasible, a replacement will be provided.

• No deductible applies to a covered hardware defect.

• Standard covered-service shipping within the contiguous United States is included.

• Contact RevSource for service arrangements elsewhere.

• A replacement device continues under the original coverage dates. It does not restart the term.

Hardware Coverage Exclusions

CoreCare does not cover failures caused by accidental or liquid damage, abuse, unauthorized modifications, improper power, or use outside operating specifications.

It also excludes theft, loss, cosmetic damage that does not affect operation, upgrades, unrelated accessories, and customer-owned networking equipment.

An exclusion applies only when the excluded condition caused the failure. These exclusions do not reduce rights under the manufacturer’s warranty or applicable law.tem description

CoreCare Plans will be available at the time of final shipment of your order.

CoreCare may be purchased with your device or within 30 days of delivery, subject to verification that the system is working.

Coverage applies to one registered device. Proof of purchase is required. Enrollment after delivery does not restart the coverage term.

CoreCare Refunds

Accepted device return within the 30-day window: The associated CoreCare plan is canceled and refunded in full.

• Standalone CoreCare cancellation within 30 days of device delivery: The plan is refunded in full.

• Cancellation afterward: A prorated refund is provided for unused full months of coverage, without a cancellation fee, subject to any more favorable rights required by law.

The $125 restocking fee applies only once to an eligible device return. It does not apply to CoreCare.

Coverage does not automatically renew. Continued coverage requires a new purchase at then-current rates.

Annual support allowances reset on each delivery-date anniversary. Unused hours expire each coverage year.

CoreCare supports the device, supported REVY360 software, and existing approved configurations. It does not include new development, new integrations, major agent retraining, or ongoing management of your business operations.

Customers must maintain required subscriptions, internet connectivity, authorized access, and current backups. Remote access requires customer authorization.

Third-party outages and major changes to third-party integrations may require separate services. Data recovery depends on available backups. CoreCare does not guarantee uninterrupted operation, AI accuracy, or business results.

Available product security updates are separate from paid assistance applying them.

MARKETING SERVICES ARE ADDITIONAL AND REQUIRE SEPARATE AGREEMENTS.

Social media, digital marketing, CTV digital advertising, graphic design, advertising budgets, and related services are governed by their own agreements.

CoreCare does not include cloud AI usage, API charges, third-party software subscriptions, internet service, or other operating expenses. Any required recurring charges will be disclosed separately before purchase.

Canceling a device reservation or CoreCare plan does not automatically cancel a separate marketing or third-party service agreement.

Contact & Service Requests

Use the support contact shown in your reservation or order confirmation. Include your order number, device serial number when available, and a description of your request.

RevSource Media Solutions, LLC

Alpharetta, Georgia